bolt ****ming

I requested a bolt yesterday to do a delivery for me. Three doors from the delivery the bolt car broke down. I requested the driver to walk to the house to deliver the item as he was parked in the same spot for half an hour. He then switches his phone off and repeated attempts to get a consultant to assist was in vain. The consultants are so *********** because till today (a day later) i am still waiting for feedback,. The delivery was an imported car part which is needed for my car. I am disabled and in a wheelchair i need my car to get to work. Bolt you are ****mers. You take money from those that work so hard for it and you take no responsibility for your staff. I am now forced to open a case of theft against your company.