Bolt lost my phone

My name is Xoliswa Mxiki. On Sunday 3 May 2026 I requested a ride with Bolt is was going to church when we arrived at my destination realised that I forgot my phone in the car, I asked one of my church members to call my phone the driver picked it up and asked if it was the gogo that he drop off at church, I said yes, he said he was going to bring my phone. Till day I haven't got my phone,I don't have a phone at the moment contact Bolt still nothing

Drivers name Cyril Mxolisi Number plate Hw28CGGP Vechical Volkswagen jetta