Bolt issue

Hi there Yesterday 24 may 2021 I got a bolt cab from Newton Park Port Elizabeth to Humewood in port elizabeth and the first issue I had was that the driver was not using the car that the bolt app had shown me, then when the receipt was emailed to me I saw that he only logged in that I had paid R7 but I paid R50 as my app said I must and also he has entered the totally incorrect drop off address. I sent in a complaint to bolt yesterday and got no response and I sent another one to them this morning and I still have not received any response.

This is not only terrible customer service but this driver could be dangerous and possibly *****ing from bolt im just grateful nothing happened to me but I hope that they do something about this driver.

I won't be using bolt any time soon unfortunately