Bolt is a ****

Bolt is a **** this our days, they charge me three time on the same trip and they Ain't willing to refund my money, they had promised to refund my money withn 7 - 14 days, the first 7- 14 passed, they gave another 7 - 14 days on top off the first one, it has passed too, they have been owing me since 2022 now its 2023 I had not been paid.

Please assist on Bolt to refund my money.

Thank you