Bolt has been deducting or Debiting my account almost every week(2 times a week), for what I don't know

Bolt has been deducting or Debiting my account almost every week(2 times a week), for what I don't know. Even went to my bank branch to ask and even changed for a new card but still. Deleted my bank details in the app and not using the bolt account but still. And to make it worse when you try to contact support you have to wait 3 or 4 hours before they respond and if they get back. Honestly South African government really sold us to these outsiders and now we just left hopeless