Bolt Driver Treated Unfairly by Bolt

It is with a sad heart I write this message.

I was trying to register my vehicle as Bolt Driver and upon realising that I was receiving no response I contacted Bolt Support via my email. A lady by the name Larisa responded saying that I should wait for 3 – 5 business days for processing of documents. I thereafter received an email from Bolt Support from an individual by the name Oluwayemisi saying that they are confirming that my application failed and they would ‘forward the issue to the review team.’ I was given no reasons as to why my application failed as Bolt obligates themselves that they do give reasons, no time frames as to how long the review team would consider my matter. I suspect I perhaps could have irritated Bolt Officials by sending emails? I really don’t know but it’s really a shame that this matter has gotten to this where potential drivers are treated with less dignity…