Bolt Driver Runs with Money!

So today August 26th 2023 at 13:46pm I requested a driver to take me to my destination. It costed me R85 for the trip from where I was to the destination I requested and yet the driver arrived at my gate and then just left while the money already was deducted from my account! Now I put a dispute on the Bolt app and requested a new driver. Got to my destination and Bolt wants to only refund me a TOTAL of R38 which isn't the FULL amount that I already paid to the driver who just left me at the Gate looking for him! So Now What Bolt! Should I press charges! For theft!