Bolt driver *******

My name is Sibusiso Buthelezi I am a bolt driver. I was ****** at gun point by 2 coloured guy that requested from Kempton to Rabie Ridge. Upon ending trip they took my money and cellphone. I opened a case at the police station. Instead of being assisted by a person on bolf help desk am being assisted by a robot that tells me I will be compensated with R57 as if my life is worth that. This is a serious case and I feel it's not handled accordingly