Bolt BAD SERVICE

I am sick and tired of Bolt drivers. When you request a car it's either the driver is not the same as the one on the app or the car is not the same. Driver's are taking longer routes than usual. For instance this evening. The trip charged me R34 less than 3km which is reasonable I did not mind but when I got home I noticed that the driver did not end the trip so it charged me R46 instead. I usually pay via debit because of safety precautions. I give up, I've had it with this company. Ohhh what the point on complaing, their team never resolves any issues.

Last week I payed the driver cash forgetting that my app is on debit card payment but still the driver took the money. Only noticed it later when I got home. Tried to email the Bolt team but they never got back to me. The driver's phone number didn't go through.

Bad service ever. I think I should try other public transportation services because Bolt is not reliable at all.

I am MAD AS HELL.