BOLT ARE *****STERS (making millions daily)

I added my card for the 1st time for a local trip, and I was told that I would be charged a small fee to verify my card, which would later be reversed and paid back to my account. My original trip was going to cost R79, with that small fee charge the total amount charged to my account was R98.

I expected the fee to be reversed within hours, but to my surprise 4days later it had still not been paid back, so I wrote to Bolt support and requested they refund me the R19, but instead of complying with my request they wrote back bogus stories, saying they didn't refund me because I had previously owed them for my previous trip.

When I refuted that because I had always used cash, when I went back to the previous trip log, what they had done was change the trip cost from R98 to R79 (which was the original cost). When I pointed this out they maintained there was no evidence of the R98 charge I was referring too (I should provide a screenshot as proof) which I did but still to date no refund.

I want to warn SA residents about these *****sters BOLT, imagine if they do the same to about a 100 000 bolt users in one day, that means they have ****** and made a profit of R1.9 million Rands, and multiply that by days in a month and you can see how much this company is *****ing innocent people daily!