Blocking driver's accounts unnecessarily

Good day I am a Bolt driver around Johannesburg. With humble request I'm afraid how am I going to survive during this lockdown, while I'm blocked for such a long period. I haven't even payed my bills for last month yet, e.g I'm renting a 2 room living with my son a daughter how am I going to survive? Please I urge you guys to unlock my account with all due respect. It's almost 2months I've been blocked in Bolt. If you can check my profile, I only made +/- R3780 in 2months. At the same time I need to buy Data, Airtime and Petrol as well and I have to eat as well.

Please guys unlock my account as soon as possible so I can feed my family.

Your help regarding this matter will be highly appreciated Thanks.

SECONDLY Trust I find you well. If you could see the time graph attached below, it has a duration spend while I was online on the platform. I spend a lot of hours and yet I make a small amount of money. Yet most of the drivers are doing private trips in the malls, to avoid bolt commission, but if you can check my platform, I'm always paying my bolt commission with no hesitation.

Guys please please help me, I don't know how am I going to survive, I dont have anything to eat as we speak, because my account has been blocked since Sunday and it's gonna take the whole month to be unblocked again. Guys please help me I need to make something for my family. I won't be able to survive guys.