Bad driver app system

I am a bolt driver who joined the bolt over 2weeks ago and while I took a break during my trips, when I log back online It required an identity check which I did comply, it was 21:30pm and the identity failed and it never make warning of poor picture but it immediately blocked my account and never want to uplift the suspension or review the pictures again. This is very poor and very selfish system -even the banks do alert when the picture quality doesn’t meet quality, but with this robbing bolt system they just block u and dump u off after all cost encoured