A Nightmare Experience with Bolt – Avoid at All Costs

If I could give Bolt zero stars, I would. This has been the most appalling experience I’ve ever had with a service provider.

First, let’s talk about their abysmal customer service. Getting a response from their support team feels like pulling teeth. When they finally reply, the responses are vague, dismissive, and utterly unhelpful. There’s no accountability, no urgency, and certainly no care for their customers.

Then there’s the outright theft. Bolt pulled money from my account in the middle of the night without any authorization or explanation. When I contacted them, they claimed it was a “system error” and promised to refund the money within 14 days. Well, guess what? That refund never came. It’s been weeks of back-and-forth with no resolution.

Bolt has zero transparency and doesn’t seem to care that they’re causing financial stress to their customers. Their app may look sleek, but the operation behind it is shady and ***********.

Save yourself the headache and go with a service that actually respects its customers and their money. Bolt is not worth the risk.