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During the morning of Thursday 20th of March 2025 I requested a ride that would charge me R556. 1 minute before the ride was due to arrive, the app told me the ride had arrived even though it clearly displayed that he was not there. Next thing I see the ride is canceled but my money hasn't been refunded back into my account. I tried to get assistance with the ride on the app however they say the money can only be refunded back into my account within 14 days and if I wanted it to be done sooner, I should contact my bank. Why on earth should I take time out of my schedule to fix a something done by bolt and it's drivers???? I want my R556!!!!