1 reviews | Active since Jun 2022
The worst food delivery company I've ever come across - don't order from them no matter how great the "discount" (it won't arrive)!
If there was a "0" star rating available, that's definitely more like it to represent Bolts service. I have had issues countless times with their drivers just not moving for 20-30 minutes while the food sits and waits getting cold. Then the drivers decide they know best and don't check their maps and end up going to the completely wrong address (in the complete wrong direction - this has happened 4 times now and my address is correct in the app) - and I contact support each time and they rudely tell me to "go outside" because the courier is there... but on the map I can see that he's not, so I go outside anyway and what do you know? No courier (of course). I have asked every time to get them to ask a supervisor or anyone else to contact me but for weeks now it's been "we have told them and they will get back to you". So, if you're thinking about ordering from Bolt - DON'T. No amount discount on any place is worth their absolutely atrocious service.
