STUPID DRIVERS, STUPID SERVICE

A STUPID DRIVER WAS SUPPOSED TO DELIVER MY ORDER AND I SPECIFIED THE NAME OF THE BUILDING. HE FOUND A RANDOM GUY WAITING SOMEWHERE AND GAVE HIM THE ORDER WITHOUT EVEN CONFIRMING THE NAME OR WHERE THE ORDER WAS FROM. HE DID NOT EVEN APOLOGIZE< INSTEAD HE SAYS THE GUY LOOKED FRIENDLY SO HE GAVE HIM THE ORDER.

HOW ABSOLUTELY RIDICULOUS IS THAT EXPLANATION???! BOLD IS NOT EVEN RESPONDING TO MY MESSAGES.