********, no less.

How is this business still running? Deliveries are constantly late. Sometimes not delivered but charged anyways. Lies about reimbur*****t. No reply to the messages. Today it took them over an hour to deliver a coffee, my chiller standing ready for 20 mins waiting just to be picked up, then their support ignores the messages both from the courier and the customer like they no longer care about the service they are providing. They mark the order delivered when I actually did not accept it as the coffee no longer reminded a chiller, all the ice having melted. They refused to solve the issue blatantly ignoring any further messages. Yet they marked the order delivered and imposed the charge for the order I did not receive and they messed up with. Absolute **** show of a service.