Never use Bolt food again!!!

I placed preder at 1720. Showed it was ready1733. The driver looked like he was stationed by the food pick up. Now the driver is on the other side of the world from where we are. Tried calling the driver. Could not make out what was being said. When trying to call again. Goes to voice mail. The money went off for our order. It is now 2000 & still no food. Want our money back now!!!!