1 reviews | Active since May 2016
I'd far rather be infested with 1 000 fleas that order from Bolt Food again
If I could give this app/company zero stars I would. Time and time again I've tried Bolt Food and there are always issues.
Last night was the final straw. Our food arrived 90 minutes after it had been completed by the restaurant. Have you ever tried to eat a cold soggy burger. I wouldn't recommend it. We sure couldn't, and so they ended up in the bin. Money well spent right?
The biggest issue here is the lacklustre customer service. With Uber Eats, any issue is resolved quickly and they will refund you if there is an error with your order. Not quite so with our friends at Bolt Food. For a R300 order they offered to compensate me by a monstrous R20. That was probably enough to cover the packaging the food came in.
Overall, I would not touch Bolt Food with a barge pole. Uber Eats is far superior. My only regret is that I ever tried Bolt Food - a mistake I surely won't make again, and one which I will certainly communicate to anyone willing to listen.
Close shop Bolt Food - you don't deserve to operate in this country. Shame on you.
