bolt give me back my money

last night was by far next level of dissipointing service, 16:00 i order KFC Eureka (Avonwood) im well aware they don’t delivery in my area but ok i give it a try, 17:00 driver is still on his way, so i check where is he, the courier stand on one place and on top he is not answering his phone, i mean why did you just said you not delivering in my area what a waist of time and on top you deducted the money out of my account...eventually got through to help service, and the driver called me just be rude telling me im must come get my order he is standing miles up the road im like really then why wouldn't i be using your service in the first place if i should walk in the rain, and he hangup the phone... so i desided to order at hungry lion parow I'ved order many times by them and they always deliver.. order when through now im wait for delivery, OMG app in decades my order has been delivered, by i have received it,,,, my family had to eat noodles for supper which we don't have a problem with, i just never learn my lesson with Bolt food, im so tired of giving them second chances.. This app really made live easier but now im more stressed out, 3 hours of time waisting and *****ing people's money this is really day light robbing on another level... now i must send emails back and forth with no response to my refund... bolt you just lost a old customer Please improve your service