Very bad service when we are grieving

Item: Bolokanani Funeral Plan
Rating: 1
Author: Lindiwe M

Very bad service, we sent claim documents last week wednesday until today we haven't received payment, o thursday is a burial and we ha e been promised callbacks, this is pathetic because my mother has been paying premiums on time.

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Replies (1)

Bolokanani Funeral Plan's replyOfficial

05 Jun 2020, 08:53

Dear Lindiwe, We apologise for the level of service you experienced. This issue was rectified and the claim settled urgently.

Bolokanani Funeral Plan's reply05 Jun 2020, 08:53

Official

Dear Lindiwe, We apologise for the level of service you experienced. This issue was rectified and the claim settled urgently.