KB
Khanyi B
1 reviews | Active since Jul 2018
02 Jul 2018, 19:37
No sympathy with grieving clients
Am very disappointed with the service of Bolokanani, a company dealing with people who are grieving need to be considerate of the situation. We submitted claims last week Thursday until now the claim is still on review by a certain committee. The funeral is this weekend now we suppose to go and seek loans to bury my father whereas my mother has been paying for years.
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Bolokanani Funeral Plan's replyOfficial
05 Jun 2020, 08:46Dear Khanyi, We apoligise for the way in which your claim was handled at a time of the loss of a loved one. However, there were circumstances surrounding your claim that the Safrican Insurance Company wanted to further asses and therefore your claim was reviewed by their Claims Committee.
Bolokanani Funeral Plan's reply05 Jun 2020, 08:46
Official
Dear Khanyi, We apoligise for the way in which your claim was handled at a time of the loss of a loved one. However, there were circumstances surrounding your claim that the Safrican Insurance Company wanted to further asses and therefore your claim was reviewed by their Claims Committee.