POOR Service resulting in NON Compliance

<p>I am not a happy customer, I am currently on super bok packet. I have two cell phone contracts with boksel. 1 – unlimited and 2 – super bok. The issue started round about Thursday I noticed that My data does not work on my phone, tried to lock into my account L Wham your password is incorrect!!! Tried my other account L wham your password is incorrect!!! Now this is where the Sh@t hits the fan, I can change my one password with their automotive password change but my other account can’t be accessed because I recently changed my job and don’t have access to that mailbox anymore!! Then I tried calling them, cool answer .. Can I consolidate the two accounts………. No sir you are on month to month and the system doesn’t allow that……. Ok can you add my same e-mail address…. Yes sir we can….. what a joke, now I presume that both my accounts is on email but their automated password change system only allows one!! Ohh yes I informed them about that, ok lets phone again… Now I’m sitting two days without data… I call them again, ok that doesn’t work can you please add my new work e-mail… yes sir we can…. I spelled that Email address out for the operator… received a sms password changed… (HMMM this didn’t happen the first time) Ok then tried to reset NO LUCK!! Ok I will phone them…. For heaven’s sake they only operate office HOURS NO SUPPORT AFTER HOURS… OK let’s wait until MONDAY….2 days pass… OK Now I’m pretty fed up with this useless Cell phone and decide to call them… 1st security question…. 2nd Security question…. Now I’m pretty gatvol and decide to tell this call centre operator that I don’t have time for this **** and that I just need the…then she interrupts Sir I can’t help you without a security verification… Then I lost it!!! I mailed them… they rep**** I rep**** and yet it’s not sorted… What *** service… I’m sitting without data, cell phone that’s maxed out and I can’t even log into my account to buy data!!! POOR POOR service!!!!!!</p> <p> </p>