Boksel

This service provider is supposed to be a Afrikaans service provider. When you phone their client services there is only English speaking consultants available. They send you a sms to inform you of the debit order date, don’t debit your account and after a few days freeze your services without letting you know that there was a problem with their deductions so that it could be corrected before the suspension of services. Customer care phoned me back the week after I asked for a afrikaans speaking consultant where the call quality was so poor I couldn’t even hear the consultant because of a great distortion sound. How can you sell a service and not be able to render the service.Data services is very poor and calls does not reach you. With all of this said, I let them know that I will rather return to prepaid services than have this problems. Already had problems with them before. A week has passed and no feedback yet with services still suspended. I hope the rest of Boksel customers get treated better.