Boksburg Pool Renovators
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Boksburg Pool Renovators
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Neville C
1 reviews | Active since Mar 2012
11 Mar 2026, 20:27
Extremely bad service
1. They were never on time at my site. They only started around 11am every day! And leave at 4pm (There was one day that I asked them not to leave after 4pm and they left at 3pm. 2. There was NO supervision on what the worker had to do for the day. The workers did their own thing. There was a lady that dropped the workers ever day and stayed 30 minutes at most, and none of the questions I asked her she could answer other than, "I will talk to Natasha and let you know" 3. The site was never cleaned when they left, in fact I had to threaten with none payment of the last amount before the site was finally cleaned and this was not done as expected. 4. They used to drop at least 2 workers, and many a time one worked and the other sat on his phone. 5. They used my LAPA as a toilet (to urinate) instead of asking to show them where the toilet was. Needless to say, this was never cleaned and the smell was unbearable and my house**** had to clean it eventually. 6. I paid extra for them to level the pool, this was not done a 100% 7. I was offered on the quote a “free” service of putting the existing water into a bladder, when I asked for this to happen, I was told they did not have a bladder and could only start much later if I wanted to use this service, I was under a time constraint and they had to accept that the water will be wasted. I was also told that it will cost more in chemicals to get the old water clear again than to refill the pool. 8. I asked for a final inspection by them, however the same people that did the work did the “final” inspection. 9. Towards the end I was continuously “nagged” for payment, even thu they were not complete. 10. I also had to ask them to collect the guys. One day they sat doing NOTHING from 1pm and was only collected at around 5pm. I live in a complex and cannot leave them unsupervised.
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Neville C
1 reviews | Active since Mar 2012
11 Mar 2026, 20:27
Extremely bad service
1. They were never on time at my site. They only started around 11am every day! And leave at 4pm (There was one day that I asked them not to leave after 4pm and they left at 3pm. 2. There was NO supervision on what the worker had to do for the day. The workers did their own thing. There was a lady that dropped the workers ever day and stayed 30 minutes at most, and none of the questions I asked her she could answer other than, "I will talk to Natasha and let you know" 3. The site was never cleaned when they left, in fact I had to threaten with none payment of the last amount before the site was finally cleaned and this was not done as expected. 4. They used to drop at least 2 workers, and many a time one worked and the other sat on his phone. 5. They used my LAPA as a toilet (to urinate) instead of asking to show them where the toilet was. Needless to say, this was never cleaned and the smell was unbearable and my house**** had to clean it eventually. 6. I paid extra for them to level the pool, this was not done a 100% 7. I was offered on the quote a “free” service of putting the existing water into a bladder, when I asked for this to happen, I was told they did not have a bladder and could only start much later if I wanted to use this service, I was under a time constraint and they had to accept that the water will be wasted. I was also told that it will cost more in chemicals to get the old water clear again than to refill the pool. 8. I asked for a final inspection by them, however the same people that did the work did the “final” inspection. 9. Towards the end I was continuously “nagged” for payment, even thu they were not complete. 10. I also had to ask them to collect the guys. One day they sat doing NOTHING from 1pm and was only collected at around 5pm. I live in a complex and cannot leave them unsupervised.
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Andre B
1 reviews | Active since Apr 2023
9 Feb 2026, 09:05
Boksburg Pool Services Are a nightmare
6 months after completion the paving is crumbling and the paintwork is experiencing serious discoloration. Natasha. As usual, is Nowhere to be found. Do not waste your money using these people. I Spent over R30 000 and have serious remorse!!
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Andre B
1 reviews | Active since Apr 2023
9 Feb 2026, 09:05
Boksburg Pool Services Are a nightmare
6 months after completion the paving is crumbling and the paintwork is experiencing serious discoloration. Natasha. As usual, is Nowhere to be found. Do not waste your money using these people. I Spent over R30 000 and have serious remorse!!
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Lucio F
1 reviews | Active since Feb 2024
22 Nov 2025, 18:57
No after sales service or contact.
Had my pool re-marbelite about three weeks ago. No supervision on site as promised. They quote that they can store 60% of the water, when finished after damaging the colonial stone around the pool, only about 30% of the water was restored. Their excuse was maybe there is a leak on their baldder. They left without cleaning the site. Took me the whole of Saturday to clean up and with a high pressure cleaner to remove marbelite from my paving around the pool. When I contacted them, very apologetic and will send out the rep that did the original quote. Guess what still waiting, no person and no contact. Absolutely shocking service......
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Lucio F
1 reviews | Active since Feb 2024
22 Nov 2025, 18:57
No after sales service or contact.
Had my pool re-marbelite about three weeks ago. No supervision on site as promised. They quote that they can store 60% of the water, when finished after damaging the colonial stone around the pool, only about 30% of the water was restored. Their excuse was maybe there is a leak on their baldder. They left without cleaning the site. Took me the whole of Saturday to clean up and with a high pressure cleaner to remove marbelite from my paving around the pool. When I contacted them, very apologetic and will send out the rep that did the original quote. Guess what still waiting, no person and no contact. Absolutely shocking service......
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Frank W
1 reviews | Active since Nov 2025
19 Nov 2025, 12:20
Useless Boksburg Pool Renovators
Very very bad after service, They came and repainted our pool in Aug 2025 no supervision on site while the work is being done, and after the water was added there was defects on the Mosaic and on the steps, I Requested that Natasha or Johan come and have a look why its doing it, But they stopped communicated with us and now we sit with the defects, So no i will never Recommend this company to anyone.
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Frank W
1 reviews | Active since Nov 2025
19 Nov 2025, 12:20
Useless Boksburg Pool Renovators
Very very bad after service, They came and repainted our pool in Aug 2025 no supervision on site while the work is being done, and after the water was added there was defects on the Mosaic and on the steps, I Requested that Natasha or Johan come and have a look why its doing it, But they stopped communicated with us and now we sit with the defects, So no i will never Recommend this company to anyone.
0
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