VERY UNHAPPY CLIENT

I joined Bokamoso Burial Scheme in August 2020,more than one year later after I have been paying my premiums consistently, when I called in to request for policy documents I was told the policy was not captured and their finance would investigate my payments so they can refund but months later still no feedback whatsoever...I visited their branch more than 4times and still got no help....BOKAMOSO TREATS THEIR CLIENTS LIKE TRASH!