Bokamoso Ikusasa Burial Scheme (Funeral Policy)

BAD, UNRELIABLE , UNPROFESSIONAL SERVICE FROM BOKAMOSO FUNERAL POLICY.

Last year on the 2nd of September 2020 I joined Bokamoso funeral policy I send my personal details and the details of the people I wanted to cover in my policy I then immediately started paying the registration amount and premiums up until now I have encountered extremely bad, unreliable and unprofessional service, with all the consultants and their manager. What happened is that in September 2020 my name and the names & ID numbers of the people I covered in my policy were written incorrectly in my policy document I then asked the consultant to correct it but the consultant took a month reply then he gave me a word that he would correct the names & ID numbers he sent me another policy with the same mistakes again whereas he claimed that he corrected the details I communicated with him to correct the details once once more then he did the same mistake again eventually he did rewrite and correct the details manually on the policy document so in November 2020 I went to their office in Dube to sign the policy document & to collect the policy book only to find out that one of the data capturer's typed incorrect information again in their system and then we called the manager as I was disappointed and I explained what had happened so the manager apologized on behalf of Bokamoso and offered to pay my premiums for two months which is December 2020 & January 2021 I then asked him to send me proof of payment till today he has not done that. The data capturer I found in their office promised to correct the details on their system but she did not instead she captured wrong information again I begged and pleaded with her to correct my details she then never bothered to do her job. One day another data capturer from Bokamoso called me and decided to assist me with correcting the details in my policy she then gave me feedback that everything is done and all the details are correct of which that was a lie because couple of days ago I called Bokamoso to find out as to when is my my inception and if the amendments were done one of the consultants tells me that my name & the details of the people I covered are still captured incorrectly on their system worse part I have two policies the 1st inception is October 2020 the other in November 2020 and they did not do amendments and corrections since last year. I feel defeated ****** and I still believe Bokamoso funeral policy has unprofessional *********** stuff and I now believe it is a ****. Kindly do help me as I want my money that I paid from last year September when I started to join Bokamoso policy because they are refusing to pay me back after all the pain, suffering and unprofessional service I received nothing is done and I want nothing to do with them anymore . Kindly do assist me in making sure Bokamoso pays me back. Worse part I know a couple of people that encountered bad service from Bokamoso too, kindly help the community this policy is a serious ****. They promise their clients lies, they are are unprofessional, *********** and they **** people. May you kindly assist me I want my money from Bokamoso.

Here is Bokamoso office number:***/ *** Bokamoso manager's contact number: ***