COMPLAINT,BAD SERVISE EVERY TIME

Hi The service in company is nonsense they are so unproffessional.I was two months behind with my payment and I paid It was a nightmare jus to get someone to confimed payment received an update my policy.Today I received an SMS from RANDMUTUAL saying I'm behind with my payment I called BOKAMOSO and spoke to an incompete lady from the DUBE branch and still no communication from them.I sent 5 whatsapp messages they were read but no response.BOKAMOSO IKUSASA is a disappointment!!!