No Delivery since 31 August 2015

Hello Spha, <br> Thank you for contacting [URL Removed] regarding order # ***. I'm happy to help get this resolved for you today, and I'm very sorry you have not received your order yet. I certainly understand how frustrating it can be to wait for a delivery. Unfortunately, your order has already shipped, and once an international order has shipped, we are unable to cancel the order. <br> Unfortunately, on occasion we've seen packages take longer than expected to clear customs due to high volume at processing, or if a package has been designated for further inspection. <br> If your order is not delivered and is returned to us, we will be able to refund you for the cost of the goods ($45.48) as soon as the items are back in our warehouse. Please remember this does not include shipping or return shipping fees. Unfortunately, when a package is returned, it is sent using the lowest priority shipping and can take several months to return to our warehouse. As soon as it's returned, we'll send you an email notification to begin the refund process. For more information, please review our customs disclaimer here: [URL Removed] <br> I appreciate it