WK
Wendy K

1 reviews | Active since Feb 2018

06 Feb 2018, 19:36

Not delivering on what they make you going the gym for

Hi I'm Wendy and a member at the lab gym in Durban central. I've been a member at the gym for almost 2 years my contract is ending at the end of March. The main reason for joining this gym was to loose weight and of all the gyms that I had wanted to join they were the only ones providing back to back classes.

Only to find out that from this month there will only be two classes in the morning the last class being 7-8am. Whereas previously the last class in the morning was 11am to 12pm. Now this inconveniences us as members as most of us only get to gym at 8am. We were not advised that there won't be any more classes in the morning until the afternoon.

This is disturbing because the main reason that they attract us as members is because of the classes. I and many people will no longer be renewing our contracts with the gym because of this reason. As a gym they were supposed to put a notice as to the changes that will be put up. When you ask management they say it's the bosses that came and changed everything.

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