*****

I was stopped by a guy in Germiston telling me about Bodylab Gym and the products that they have. I told the guy that I am not interested. if I am interested I would come to the gym. he then asked for my details explaining or telling me about a free month gym promotion that body lab was promoting at the time( April), I then completed the forms with him, I advised the agent that If I am interested, I will come to the gym and they can proceed with my application. I asked him if there are any cancellation fee if I am no longer interested and he advised me that there are no cancellation fee I can just call or go to the branch to cancel.

Now I get an sms to say I owe body lab money and the is debit that went off my account of which I rejected as I am not going to pay for something that I don't user. they can check their records, cameras and they will see that I have never attended the gym ever in my life time.

I called the head office in Pretoria on the 26.05.17 I then spoke to a lady by the name if prudence who was rude to me on the phone, when I asked for the CEO email address and contact details or her manager's details, she then hanged up on me.

I called the branch in Germiston then spoke to Gladys as the manager was not -answering his phone, she was also rude telling me that I should not go around being stopped by people on the street and listening to them.

what I don't understand is that how does Bodylab send unqualified sales people on the street to rob people, how many people in South Africa have been ****** by body lab.

I would like for this issue to get into the ears of the CEO of bodylab and the whole of south Africa. I am not going to pay for cancellation fee.