AK
Amogelang K

1 reviews | Active since Jan 2014

02 Feb 2017, 09:55

Bad treatment

<p>Good day</p> <p> </p> <p>my name is Amogelang. i joined body lab gym late december last year. Body lab gym was promoting outside the shopping complex in acardia pretoria. i was not told that the gym will move soon anytime. i told them that i join the gym on condition that is not far from my workplace since i m using my lunch time to train. all of sudden early january they were packing some of equipments, i asked them what is happening thay responded by saying that thay are moving but they don t know when. yesterday i went there to train i found a notice that they are moving at of march this year. i was misled because they didnt info me before i sign contract that they are moving. there are other two gyms around my workplace that i can use. i called Boss he said acoording to contract i will pay 30% of the remaining months if i cancel whereas i dont have choice i must cancel because where they are moving to is far from my workplace. which means i will pay 30% of 22 months remaining. i cant afford to pay that money and join another gym at the same time. the boss `s name is Christo cell number ********** / ********** . Body lab gym is based in Acardia Pretoria. my contract number with them is 398107.</p> <p> </p> <p>regards </p> <p>Amogelang, ********** 704</p>

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Replies (1)
Body Lab Gym
Body Lab Gym's reply07 Feb 2017, 11:26
Official

Good Day

These offices have contacted our Senior Director, Mr. Christo Bennett, who states that he does not recall the conversation with the complainant.

These offices wish to confirm that our branch is relocating to new premises.

The complainant may cancel his contract if this relocation does not suite him and there will be NO CANCELLATION PENALTY PAYABLE.

The complainant can forward his cancellation request to ***.

Kind Regards