1 reviews | Active since Jul 2023
Extremely Negative for Body Conscious Gym and Personal Trainer Andrea
My experience with Body Conscious Gym and personal trainer Andrea has been nothing short of a nightmare. This review aims to highlight the incredible unprofessionalism, aggression, and lack of integrity displayed by Andrea, as well as the gym owner's inability to maintain neutrality and prioritize client satisfaction.
When my daughter requested a change in her training time slot, Andrea's response was nothing short of disrespectful and offensive. Despite waiting for three weeks with no communication from her, we were left with no choice but to make the decision to find an alternative time slot. Andrea's inability to accommodate this simple request was a major inconvenience.
To add insult to injury, Andrea insisted on a full four weeks' notice for the change, on top of the July fee that we had already paid in full. Negotiating with her on the cancellation fee only led to extreme arrogance, degrading remarks, and insults. Her behavior was highly unprofessional and completely unacceptable.
Initially, the gym owner, Andrew, seemed accommodating and fair, urging us not to cancel our membership and expressing appreciation for our loyalty as long-standing clients. However, our trust in him shattered when we received the shocking revelation that Andrea had given him an ultimatum: either we change gyms or she leaves Body Conscious. Andrew folded under her tantrums, demonstrating a severe lack of backbone and inability to prioritize the needs of his clients.
It is deeply disappointing that Andrea, whom we trusted and even helped promote the gym, turned out to be such a ********* individual. Beware of her nice facade, as she gossips about confidential information behind clients' & trainers backs. When faced with negotiations, she behaves like a petulant child, throwing tantrums and using her presence and client base to threaten the gym.
Despite the disappointing experience with Andrea, it is important to clarify that the gym itself is great. However, the negative impact caused by her unprofessionalism and the gym owner's inability to stand up to her demands overshadow any positives the gym may have.
In conclusion, I strongly advise against working with personal trainer Andrea at Body Conscious Gym. Her lack of consideration, disrespectful behavior, and inability to maintain professionalism make her unfit for the role.
The gym owner must take immediate action to address these issues and prioritize client satisfaction above all else.
No one deserves to be treated with such disrespect and disregard in a fitness establishment.
