They tolerate dishonest sellers!!!!

Now I understand why they are rated so low. Bob Shop allows ************ and dishonest sellers on its platform. I bought a device described as "new" from a seller on their platform called Netrox. When the device was delivered, it turned out to be used, scratched and scuffed. Netrox gave me another one described as "new", which turned out to be a refurbished device with a counterfeit display and S-Pen. I reported all this to Bob Shop and requested a full refund of my money. They confirmed that it is not allowed for a seller to misrepresent their goods as new. They then put something called "SNC" on the transaction, which blocks me from posting a review of the seller in order to warn other potential buyers. I have asked Morne (the team leader in their customer care), to ensure that I can post my review and he refused and told me there is no possible escalation because he is basically the last word on the matter. So basically the SNC gets used to block seller accountability, which means the ************ seller will continue ****ming other buyers. If a transaction is cancelled because the seller misrepresented the goods sold, good old basic transparency means other buyers should know why the transaction was cancelled. So be very careful if you are doing business on Bob Shop. Don't take reviews that are posted as a comprehensive representation of the quality of the seller. Negative reviews may have been blocked through SNCs, just like mine was. So I Uninstalled Bob Shop and will never buy from them again in this life or the next.