Non-compliance and pathetic staff

Every idiot you speak to at Bobshop has less idea or the law they are trying to enforce than the next one. After selling items where the majority of them items were in pristine condition, they allowed a buyer to return damaged items to myself even after submitting proof of the condition of the items during the time of sale.

I spoke to a clueless fool named Nkosinathi who was referring to non-existent rules in the CPA, hoping the client is as stupid as himself.

His line manager, Morne, isn't able to assist himself out of a wet paper bag and can only speak to you in "what ifs" and "i never saids" and uses google dictionary to determine the condition of items, which is genuinely not surprising after speaking to him telephonically.

Please dont waste your time dealing with bobshop, your experience will be as miserable as their staff's inability to respond to e-mails or follow their own agreement rules.