Buying Uber vouchers is a pain in the uber...

When you buy Uber vouchers from Bob Shop Digital, if you add the Rx voucher to cart, and then edit the cart and increase the number of vouchers, the app takes the money but you only get issued one voucher, and the unused funds remain in suspense. This happened to me.

I logged a query in the app and the team moved the funds to credit. I then called in and asked how I spend the credit, and the consultant advised I had to convert them into BobBucks which he duly did...this was WRONG!!!! You can't buy Uber vouchers with BobBucks...and now I have to wait 24 hours for them to convert the funds back to a credit...

What a circus...untrained customer service agents just caused me much frustration!!!