SP
Santosh P

1 reviews | Active since Jan 2011

16 May 2023, 15:54

BoBShop or BidorBuy....don't bother....it's more like Wait&Cry!

Formally Bid or Buy, since changing to BoBShop - have been having too many issues with the platform and the support team. They blocked my account due to a payment issue, but they never sent an invoice or mail....the payment issue...was a non issue, as it was an SNC that was filed and their system did not reconcile it correctly. I used to buy quite a lot from sellers on this platform - however, seeing as they don't value clients, who pay quickly - with no hassles, and are willing to block you due to technical issues in their accounting system - DON'T WASTE YOUR TIME. They also take sides with sellers, who are their "friends" - so even if you complain or log a community ticket, they take forever to resolve and waste your time. The also do not have a case management system to deal with issues and you have to go through a whole ring around of explanations, twice or thrice over for no result.....spend your money elsewhere - I will use another platform for buying and selling....BidorBuy, BoBshop - you have lost me as customer, who has been with you since April 1999.

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