Bobshop / Bid or buy ****

Bought a Tv, it broke within the 3 month warranty. We sent it back with bobshop courier, the seller bobshop used dissappeared leaving us with a broken tv and an ************* seller, Bobshop send the tv back that only had LED damage back. just for us to ooen the box to a complete cracked and busted tv. No urgency has been made to sort this out, its been over a month. Payed almost 3k for a broken tb and a very disappointing and disturbing service from bobshop