Deposit not refunded after commitment to pay

Boardwalk Properties did not refund deposit back. Tenant moved out end of May. The commitment to pay back deposit end of June was not honoured. Just more promises every week. Eventually we were told by Katy that they are waiting for the Finance lady who apparently does not come in every week so we just need to be patient. We also phoned Elma who said the Principle Agent cannot take calls and I was given email addresses. No response from email adress either. They do not care about their clients at all.