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Francois T

1 reviews | Active since Sept 2015

23 Jun 2023, 16:48

Questionable pricing tactics.

I regret not looking this company up before ordering. I ordered 3 items off the Boardriders website. literally later that same day i noticed an advert for the same items i had literally just purchased being advertised at a price 50% less than what i had just paid. I immediately snapshot the ads and mailed it to them asking them to explain it.

I received a reply from Jason saying "Good day, We are constantly updating our sale with new products to keep it fresh we are sorry for the inconvenience Your order has already been processed , unfortunately we cant do anything about it."

So clearly a push aside response. I was questioning their very questionable pricing tactics yet his response was relating to new products. I guess his sheet of paper with std excuses didn't cover my question.

Considering i received my order 3 days later i'm pretty sure they had time to do something about it.

I'll be reporting this to the consumer council for sure.

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