Disgusting service from Boardriders AFTER they received payment for goods that they cannot deliver

I am extremely disappointed and disgusted in the service that I received from Boardriders and I will NOT be making use of them ever again! I placed an order with them online on Monday at around 13:00 for clothing and shoes amounting to around +/- R1700. I tried to get a hold of them to fins out how long we would have to wait for delivery as I work extremely long hours and I am off only once a month. After a huge struggle I eventually got a hold of them and they informed me that delivery will take 3-5 working days AFTER is has been dispatched, but they cannot tell me when it will be dispatched as they are working through a backlog of orders. In their terms and conditions it states that delivery will take place 4 days after you have placed your order, thus I expected my delivery to be on Friday. I have mailed and phoned them and they just refuse to respond. I have paid for my items but won't be able to receive them as there will be no one home. Can someone please contact me as I am not going to pay for items that I won't be able to get. I just need my order to be delivered by Friday. Please.