1 reviews | Active since Feb 2019
Goods that were delivered at the wrong address and the suppliers Boardmaster is not willing to deliver to the correct address.
I placed an order for the kitchen counter to at Boardmaster. I had not given them the delivery address. They then decided to deliver the goods at my workplace since I used my work email to communicate with them. When I asked them why didn't the call me before sending the staff to my workplace, to which they told me about their broken communication between their sales and their dispatch departments respectively. I then asked the gentleman I was dealing with by the name of Jonathan if we can rearrange seeing that there was a communication breakdown, to which he responded that I had two options; either I collect the goods myself or they refund me. I asked to speak to his manager by the name of Budane and he also told me the same thing. I even offered to pay for the delivery again and he told me that he does not have time to waste. Seeing that I need the tops I offered to collect it myself.
