Zero Customer Service

<p>I placed an order online on 31/5/2016, and called the source store (Design Quarter) on 2 June 2016, to inquire about the status and was told that 2 items were out of stock. I then spoke to the "line manager" Yagan, who said he will try and source the items from another store. At 12:30pm, he asked me to give him 10-15 mins to provide feedback. At 2pm, I had not received feedback and tried the online dept number which was constantly engaged and then tried the store numbers and no one answered. I then msged via facebook asking for assistance and still no reply. This morning, A lady named Lerato called and once again she agreed to source the items outstanding and get back to me by 12:00pm. I have now been trying the store constantly and again: the online number is engaged and the store lines are not being answered. I certainly don't think Boardmans is ready for online and should rather stop this service, than messing around with customers. It's very annoying when we have star service from companies like Takealot, Superbalist, Spree, Zando etc.</p>