NM
Nomzamo M
1 reviews | Active since Apr 2011
11 Nov 2015, 14:00
Wrong Order
I wrote a complaint about boardmans on the 28/10/2015 about a mirror i ordered online and they delivered the wrong mirror. they responded on the 30/10/2015 saying they'll look into the matter and revert back to me. I haven't heard anything from them since then. Now im stuck with a mirror i did not order and when i call them, they tell me that they delivererd the right mirror. i would not recommend anyone to order from them online, as they don't take their customers seriously. the reference they gave me is ***/GO<br> <br>
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Replies (1)
Boardmans's replyOfficial
13 Nov 2015, 11:29Hello madikizn,
Please accept our sincere apologies for the overall service experience.
Kindly note that your query has been escalated to our Online management team for urgent investigation. Upon their findings they will be in contact with you confirming the delay in regards to your delivery.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience 0800 203
Please accept our sincere apologies for the overall service experience.
Kindly note that your query has been escalated to our Online management team for urgent investigation. Upon their findings they will be in contact with you confirming the delay in regards to your delivery.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience 0800 203
Best regards,
Boardmans's reply13 Nov 2015, 11:29
Official
Hello madikizn,
Please accept our sincere apologies for the overall service experience.
Kindly note that your query has been escalated to our Online management team for urgent investigation. Upon their findings they will be in contact with you confirming the delay in regards to your delivery.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience 0800 203
Please accept our sincere apologies for the overall service experience.
Kindly note that your query has been escalated to our Online management team for urgent investigation. Upon their findings they will be in contact with you confirming the delay in regards to your delivery.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards
Edcon customer experience 0800 203
Best regards,