WORST STORE TO PURCHASE FROM
<p> I purchased through the online store and received my delivery on the 26th of April. I had a few items that were missing and communicated this. It is 15th Of June, i have had no feedback at all! I have had to call the call center 3 times and was told it has been escalated but still nothing has been communicated. If i didn't follow up with them, they would have just as easily ignored my complaints. Do not purchase from them. This has been one of the worst services that I have ever received. Completely unacceptable from a store like Boardmans. Also, when I asked what the complaints process was, I was told there is none. What utter nonsense!</p>
We have received your concerns and apologise for the inconvenience caused by the matter. A reference number for the complaint logged on your behalf is as follows ********** 029/GO. We have escalated the complaint to the Online team to look into and also advice further regarding the missing items and a refund status. We apologise for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. A reference number for the complaint logged on your behalf is as follows ********** 029/GO. We have escalated the complaint to the Online team to look into and also advice further regarding the missing items and a refund status. We apologise for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***.