1 reviews | Active since Jul 2013
WORST SERVICE
WORST SERVICE STILL WAITING ON FEED BACK ON BELOW MAILS- AS THIS INCIDENT HAPPENED IN MARCH.<br> <br> <br> Received: 2015/07/03 10:38 AM<br> To: Boardmans Customer Services<br> Subject: Voucher<br> <br> Hi There<br> <br> My husband spoke to someone from head office regarding the issues with our gift registry in March and we were promised a voucher of R1000 delivered to us. But as of yet we still have not received it.<br> <br> Sim Da Silva <br> Boardmans Customer Services <br> 4 July 2015 at 13:54<br> RE: Voucher OCC:***<br> <br> We did a gift registry at your canal walk store, instead of helping our guests your staff said either there was technical issues which there wasn't one of the staff put in the incorrect date and the store recommend them to go else where<br> <br> My husband spoke to the store manager via phone and someone from head office.<br> <br> <br> TODAY IS THE 20 AUGUST, STILL NO FEED BACK.<br> <br> VERY UNHELPFUL JUST LIKE THE STAFF AT CANAL WALK <br> <br> <br> <br> <br> <br> <br> <br> <br> <br>
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, we will be in contact with you to gather more information, in order to follow up on your query.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, we will be in contact with you to gather more information, in order to follow up on your query.
Feedback will then be provided to you
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Best regards,
