WORST ONLINE STORE EVER!!!

<br> I purchased an order online on the 24th as I had no time to visit a store and thought it be nice to buy a nice little set of items as a house warming gift, the house warming is this weekend!!! To date, 1 item on order was not shipped as there is no stock (putrid not to remove items out of stock off online store). Second, there is an item shipped incorrectly, I ordered a red item and a silver one was sent. The courier, marked it off on the delivery note where it CLEARLY STATES RED! The box does not say red nor is the display item red!!! I emailed the online store on the 31st telling them this was a gift! The response was ridiculously slow, i got a response that someone would contact me by COB 1 April, 6 days later, still nothing!!! <br> <br> To Boardmans, it doesn't matter how small or big my contribution to your store is, fact remains, I am a customer and you have to treat me with better respect than this!!!! I purchased 6 items in total!!!! Instead of making better effort, your putrid online team rather told me to go and exhange the item at the closest store to me! Which, might i add, is nowhere close to me! <br> <br> Boardman's has seriously disappointed me!! FIX THIS PLEASE!!!!<br> --