Worst online shopping experience

<p>I ordered curtains online in June 2016 and received my order in July but unfortunately it was the incorrect size so i informed their customer service that i received incorrect sizes and only on the 3 August 2016 these curtains were collected so that they could send me the correct sizes. After numerous emails and calls all I get is we will get senior management to call you back as we have escalated the matter, no one ever calls back to update you. Eventually told them that I wanted my account refunded and this too has not happened, its already the end of September what is so difficult to sort out an order since June. I am a regular online shopper but this is by far the most disappointing pathetic service I have ever received. I will never ever shop at Boardmans again their service is digusting to say the least. I hope this review will make someone from your management team eventually call me.</p>