SM
Sanele M

1 reviews | Active since May 2016

13 Dec 2016, 17:37

worst online shipping ever

<p>Had the worst online shopping ever with Boarmans. my order number is # ********** 59.</p> <p> </p> <p>purchased my good of over 2000k on the 1st of December 2016, and they rep**** with an email saying I will get my goods within 5 days. After 5 days I sent them an email and not reponse. The following day I decided to give them a call and an agent saying that they have a backlog and will get my goods with in two days. Now its been a total of 12 days since I made a purchase, today (12/12/2016) when I called them they say they I willl get my goods next week, so I cancelled my order and they tell me they will refund my money within 10 working days... what bull**** is that. They had my miney since the 1st and now I will get my money back on the 29th (after 10 working days) that's ****en bull****!!!!</p> <p> </p>

0
Replies (2)
Boardmans
Boardmans's reply19 Dec 2016, 17:11
Official

Thank you for your message. We apologise for the late response.

Please note the was cancelled on 13 December 2016 as per our records.

Your reference number is ***/GO.

If you ever need to speak to us, please call us on ***.

Kind Regards
Customer Experience Team
***

SM
Sanele M's update28 Dec 2016, 13:35
Reviewer Update

Can you please give my money bac**** I've been waiting since the 13th of December 2016.

Why are you not giving me my money back. you've had my money since the 1st of December 2016.

Do you guys really care about your customers?

********** 027/GO