Worst Online Service Eva Just No Interest by any employer

<p>Third time purchasing from Boardmans online, 1st time was a bad exprience however, Tebogo Moshuge who was from a different division in edcon happened to answer the phone and made sure someone assisted me and i received my purchase, However this time there is noone i can get hold off who is interested in assisting (tebogo moshuge i cannot get hold of you), i made a purchase of 2items on the 25th NOV, 5days later i recieved an emailed which stated the one item(main one i wanted) is out of stock, i was given 2options, 1 take a refund or 2 take a gift card, I chose option 1 however on the same day i found the same item again on their website again so i did another purchase which went through, i then called the customer service to ask what is happening and was informed that someone from technical will call me, which never happened, i called again after 2 days and was told the order is pick it will be packed and despatched (and i must add the item was still for sale on the website), after another 2days i called again and was informed that the pervious service consultant only told me what i wanted to hear and they still dont have stock of the item but will be outsourced, another 2 days passed i called again and spoke to a manager Thabo who promised to find out whats happening and call me back in 15mintz which never happened. Today the 9th Dec i called THABO again in the morning and he promised me that he hand picked the items and sent them to be packed and despatched today and Delivered today to my home, it is now 3.15pm of Friday the 9th i just called the customer services department to make sure my order was being delivered and i was again informed that the main item is still not available and thus not ready for the delivery, they will email THABO and ask him to contact me, as you all are well aware its only funny that THABO's number now just rings and will probably only be answered on MONDAY MORNING IF IM LUCKY. YET THEY ADVERTISE ORDERS DELIVERED IN 2to5 WORKING DAYS, SINCE I PLACED MY 1st ORDER ITS the 15th DAY AND STILL NO SIGN OF THE ORDER EVEN BEING COMPLETED. IS THERE ANYONE IN THE EDCON GROUP THAT BELIEVES IN CUSTOMER SERVICE OR IS IT GENERAL THING WHICH DOESNT EXIST!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>